Features

Everything the crew needs.
Nothing you have to bolt on.

Six systems most service companies pay for separately, running as one. Here's what's inside.

01 - Dispatch & scheduling

See the whole day on one board.

Drag a job to a tech and it's assigned. The map shows you where everyone actually is, not where they said they'd be.

Drag-and-drop dispatch board

Move jobs between techs and time slots. Conflicts and double-bookings are caught before they happen.

Live map with technician pins

Real-time GPS on every tech, with route history when you need to answer "where were you at 2pm?"

Route optimization & ETA

Order the day's stops by drive time instead of by guess. Fewer miles, more jobs per truck.

Recurring work orders

Maintenance plans and seasonal routes rebuild themselves on your schedule.

02 - Technician field app

Your techs will actually use it.

Passwordless magic-link onboarding

Text the tech a link. They tap it. They're in. No passwords, no app store account, no training day.

Offline mode with auto-sync

Basements, crawlspaces, rural routes. The app keeps working and syncs when signal comes back.

Photos, notes & signatures

Before-and-after photos and a customer signature attached to the job, not lost in someone's camera roll.

Clock in/out & turn-by-turn

Timesheets build themselves from real job times, and navigation launches from the work order.

03 - The AI that answers

Your phone stops going to voicemail.

This is the part Jobber and Housecall Pro don't have at any price. A missed call is a job someone else booked - so we stop missing them.

AI voice agent

Answers your line around the clock in a natural voice, qualifies the job, quotes from your ranges, and books it. Hands off to a human the moment a caller asks.

Missed-call text-back

If a call slips through, a text goes out within seconds while they're still holding the phone. Most homeowners reply instead of calling the next company.

Website chatbot

Qualifies and books from your site at 11pm on a Sunday, then drops the job straight onto the dispatch board.

Where the jobs come from

Every conversation the AI has lands in the same inbox as your texts and emails, attached to the customer record, with a transcript.

Booked jobs appear on the dispatch board with the address, the service and the notes already filled in.

You wake up to a fuller schedule, not a list of voicemails to return.

04 - Customer communication

They always know where you are.

Geofenced "on my way"

The truck crosses the geofence and the text sends itself. Nobody has to remember.

Two-way texting

Real conversations from a real number, with the whole history on the customer record.

Automated review requests

Fires after the invoice is paid, when they're happiest. Reviews compound quietly.

05 - Getting paid

Estimate to invoice to paid, without retyping anything.

Estimates with e-signature

Send from the truck, approved on their phone, converted to a scheduled job in one tap.

Invoicing & card payments

Invoice fires on job completion. Card on file for repeat customers, deposits when you need them.

Recurring billing

Maintenance plans bill themselves on schedule. Money shows up without a reminder email.

06 - The growth half

The part that fills the schedule.

This is what nobody else in field service includes. A full CRM and marketing suite, in the same login as the dispatch board.

Full CRM & pipeline

Every lead, estimate and job in one pipeline. You can see what's stuck and what's about to close.

Email & SMS campaigns

Seasonal offers, dormant-customer reactivation, and the unsold-estimate follow-up that usually pays for the subscription in month one.

Websites, funnels & forms

Your site, booking widget and quote forms, all feeding the same database. No plugins, no separate host.

Reporting you'll actually read

Calls answered, jobs booked, revenue by source, reviews generated - the numbers that tell you if the phone is working.

Easier to watch than to read about.

Fifteen minutes and you'll see a missed call become a booked job on the dispatch board.

Book a 15-minute demo
ASUREMAN

Run the whole operation. Pay one price. Field service software for crews that are tired of paying by the seat.

*Unlimited AI chatbot and voice agent usage included; telephony and carrier minutes billed separately at cost. Competitor pricing and feature availability reflect publicly listed plans as of July 2026 and are subject to change - verify current terms on each vendor's website. Comparison figures are illustrative examples, not quotes. © 2026 Asureman Field Service.